Airlines
While the way Medina provides its service has changed over the course of our 26-year history in the airline industry, the substance has not. Medina’s airline clients employ our services to help develop and manage an efficient in-flight food service quality assurance program that is designed to check and evaluate caterer compliance with the airline’s caterer performance standards.
Medina’s in-flight food service quality assurance programs employ new technologies and auditing procedures that enable airlines to outsource quality assurance at a fraction of the cost of managing an internal program. More importantly, because Medina’s quality assurance programs never compromise effectiveness in the name of cost cutting, our airline clients have seen a significant reduction in food poisoning incidents and related legal actions. These initiatives have contributed to our clients’ capacity to continue serving safe, quality food products to passengers, pilots and crew.